Your Complete GoDaddy POS Review: Simplifying Sales

In today’s GoDaddy POS review, we’re taking a closer look at a popular and convenient point of sale solution, well-suited to small business owners.

While most merchants will be familiar with GoDaddy for it’s domain name and web hosting services, the flexible technology vendor actually offers a wide range of tools for today’s retail world.

Alongside domain options, business owners can tap into a range of services from GoDaddy.

Let’s take a closer look at the GoDaddy POS solution, to determine whether it might be the right tool to take your business to the next level.

What is GoDaddy POS?

One of the world’s largest services platforms for global entrepreneurs, GoDaddy has built a significant presence for itself in the digital world. The company empowers a community of more than 20 million merchants and website owners around the world. Though it’s primary services revolve around domain hosting, the company also has its own website builder, ecommerce tools and more.

GoDaddy POS is the point of sale service from GoDaddy, powered by GoDaddy Payments, and designed to integrate seamlessly with GoDaddy’s ecommerce and website building tools. The solution combines point of sale solutions for managing and processing payments, with dedicated hardware options. Plus, you can even use the GoDaddy mobile app to sell without any specialist hardware.

Created with simplicity in mind, the GoDaddy POS can process a variety of payments, from credit card and debit card transactions to mobile wallet payments. With a comprehensive back-end dashboard, you can even track in-person and online store payments in one place.

Though it might not be as advanced as some alternative solutions in the point of sale space, GoDaddy POS still offers a wide range of features and secure tools for sales.

GoDaddy POS: Setup and Functionality

Like many of GoDaddy’s services and tools, the GoDaddy POS is built to address the needs of small business owners, offering excellent ease of use. You can set up your point of sale system in no time, with a handy “Quick Start Guide” to walk you through the process.

GoDaddy’s customer service team can also offer access to “Guides”, who can provide more extensive support if you encounter any technical issues. Part of what makes the GoDaddy POS system so appealing to beginners, is the opportunity to expand your payment processing capabilities, without having to invest in any specific hardware.

Thanks to the GoDaddy POS virtual terminal options and mobile app (for Android and iOS), you can handle all of the backend processes of running your business using your existing smart device. The app features all the tools you need for transaction management, including GoDaddy payments.

Plus, you can access inventory management, invoicing tools, and more. Alternatively, if you do need a more advanced POS strategy, there’s the option to leverage the software through two dedicated hardware options. Both of which are straightforward and secure by design.

The GoDaddy POS service works best when paired with GoDaddy’s online store and website building features, allowing for multichannel selling. You can use GoDaddy to set up a mobile-friendly website in seconds, with built-in marketing and booking tools, security features and more. Plus, there are options for custom domain names, and 100s of great templates to choose from.

Speaking of multichannel selling, GoDaddy doesn’t just empower business owners to sell through their own stores in-person and online. The solution can also integrate with a range of other sales channels, like Ebay, Etsy, Instagram, Amazon, Facebook, and Google.

The GoDaddy POS System: Ease of Use

As mentioned above, one of the things that makes GoDaddy POS such a great option for smaller business owners is its simplicity. You don’t need any advanced technical knowledge to get started with this system. Like most of GoDaddy’s tool, everything is easy to implement in minutes.

The domain registrar combines all of the tools business owners need into a simplistic backend environment. Through the unified dashboard, you can track in-person payments and transactions, create reports using the built-in analytics tools, and monitor customer purchasing habits.

Using the ecommerce platform and POS service together means you’ll have various options for serving and supporting customers. You can even allow buyers to purchase the items they want online and collect them from your store. Or you can offer the option to buy items in-store and have them delivered to a customer using a logistics service.

Since GoDaddy’s software is cloud-based, it’s flexible and convenient, with built-in data storage to ensure you can keep all of your information aligned. Business leaders can also choose exactly how they want to accept payments, with options for using dedicated hardware, or the mobile app.

One other thing that makes GoDaddy POS convenient is its ability to integrate with third-party platforms and solutions. You can connect tools to hardware accessories like receipt printers and cash drawers, or you can leverage integrations with accounting tools like QuickBooks.

GoDaddy POS Review: Hardware Options

Compared to some other Point of Sale vendors, GoDaddy doesn’t have many hardware options to choose from. The company started rolling out hardware in 2021, and currently only offers two solutions, intended for different types of businesses.

Notably, you don’t necessarily need to use either of these tools to take payments both online and in-store. The intuitive GoDaddy mobile app means beginners can take payments instantly using nothing but a smartphone. This is ideal if you’re running a temporary offline store, like a pop-up shop.

The two hardware options simply offer more ways to securely manage payments and serve customers. The first, and potentially simplest solution for business owners is the GoDaddy Poynt Card Reader. Offered at a retail price of around $99, the card reader supports dip, swipe, and tap payments. It also comes with wireless functionality and a charging dock, for life on the move.

The card reader (as well as GoDaddy’s other hardware option) integrates with GoDaddy’s mobile app automatically, providing a comprehensive back-end for tracking everything.

For slightly larger businesses, or established stores, the GoDaddy Poynt Smart Terminal is a little more advanced. This sleek payment terminal features two screens, so you can show your customer one side, and manage your store on the other screen.

One great thing about the smart terminal is you’ll have the option to customize exactly what your customers see. You can add your own logos and brand colors to the screen, showcase promotions, or simply provide customers with an overview of their purchase.

The all-in-one terminal also includes all the features business owners need in one package, such as a printer for receipts, a scanner for barcodes, and payment processing tools. Although it’s a little more expensive, retailing at $499, it saves you from having to buy additional accessories.

Both devices come with a 30-day money-back guarantee from GoDaddy, as well as a 1-year limited warranty for peace of mind.

GoDaddy POS Payment Processing and Analytics

The software for GoDaddy’s POS solution is powered by the “GoDaddy Payments” service, ensuring every business owner can rapidly access a secure payment gateway instantly. GoDaddy Payments gives organizations plenty of options for managing transactions, including support for both in-person transactions and online sales, with competitive transaction fees.

Compared to some other payment solutions, the transaction fees for GoDaddy POS are quite low. Prices start at around 2.3% for in-person transactions, or 2.3% plus 30 cents for online payments. Unfortunately, GoDaddy’s POS currently doesn’t offer support for other payment processors like Square or Stripe.

The good news is that GoDaddy Payments is a secure and convenient solution for payment processing. Transactions are secured to PCI standards, and you can access payments to your bank account within a single business day.

As an added bonus, you’ll be able to use the backend dashboard to track useful analytics and insights, which can help you make intelligent decisions about growing your business. You can track every transaction taken via social media, iPhone, or in-person in one place, for comprehensive revenue reports. You can also keep an eye on revenue growth, purchases, and returns over time.

GoDaddy can even help you monitor purchasing habits among customer segments, making it easier to create powerful marketing and sales campaigns.

GoDaddy POS Pricing and Fees

The exact price you can expect to pay for GoDaddy POS will depend on a few different factors. You can access hardware for as little as $99, or run your business with no hardware at all, using the mobile app for card payments, pay links, Google pay and Apple Pay.

However, even if you choose the mobile POS solution, there are still fees to consider. You’ll need to pay a transaction fee every time you process a payment. However, GoDaddy’s costs are quite competitive here, starting at just 2.3%.

Of course, if you’re looking for a multichannel selling solution, you may also want to consider creating your own GoDaddy website. While you can design a website for free, you will need a specific subscription plan to process transactions. Options include:

• Basic: $9.99 per month (paid annually): Access to the GoDaddy website builder, payment processing tools, and marketing functionality.
• Premium: $14.99 per month (paid annually): The features of the Basic plan, as well as online appointment scheduling and advanced marketing tools.
• Commerce: $16.99 per month (paid annually): All the features included in the Premium plan, plus online store-building tools and POS system connectivity.
• Commerce Plus: $29.99 per month (paid annually): The features of the Commerce plan, plus advanced automation options and premium customer service.

GoDaddy Integrations and Customer Support

If you’re worried about encountering any issues with your point of sale system, GoDaddy offers very good customer service and support. Although the company has encountered some backlash for its poor service in the past, it has taken strides to improve this in recent years.

Today’s GoDaddy customers can access 24/7 support over the phone, through email, text messages, and chat. There’s also plenty of FAQs and guides on the GoDaddy website to help you understand how the POS software works, and how to integrate your hardware.

In terms of integrations, GoDaddy POS offers direct connections to all of the existing GoDaddy retail solutions, as well as third-party tools. You can find GoDaddy integrations for customer service tools like LiveAgent, as well as website builders like Squarespace, WooCommerce, WordPress, and even Shopify.

The Pros and Cons of GoDaddy POS

Just like any point of sale system, GoDaddy has its own distinct pros and cons to consider. Though it’s a fantastic tool for small business owners, it does have some limitations in terms of advanced functionality and scalability.

GoDaddy POS Review: The Verdict

Overall, GoDaddy POS is a simple and effective solution for retailers in search of an effective way to take their business to the next level. With this convenient tool, business leaders can rapidly dive into both online and in-person selling with minimal effort.

However, compared to other point of sale solutions, GoDaddy’s technology is relatively basic. This could make it less appealing for scaling companies in search of advanced features for things like employee and inventory management.

It’s worth checking out all of your options in the POS market, such as Shopify POS, Square, or Clover, depending on your business model.