Retail still inspires me. No doubt, 2017 was a difficult year. Some iconic brands disappeared into history. Gloomy headlines warned of the industry’s “apocalypse.” But, disruption of the status quo has compelled the strongest companies, and exciting new players, to usher in a renaissance in retailing.


Today, business success requires delivering an exceptional customer experience, seamless digital integration, authentic engagement, and genuine value. This year’s Retailing Summit will share stories about how retail today enriches lives, creates joy, builds human connection and has fun. Join us to celebrate what is inspirational about retailing!


Kelli Hollinger
Director, Center for Retailing Studies


The Retailing Summit provides a unique learning environment for retail executives to share information, new perspectives, insights, future predictions about upcoming trends and big picture retailing concepts, and is accompanied with unmatched intimate networking opportunities.


Over 63% of attendees are traditional retailers and include CEOs; Chief Merchandise, Marketing and Finance Officers; Vice Presidents of Store Operations, Business Development, Employee Engagement, Supply Chain, and IT; and, rising company stars.


“Exceptional variety of speakers and stellar practical info!
Very good networking, with a balance of retail and services.”

Great content and engaging speakers! Strong brand presence, and I loved their willingness to share their journeys.

I’m a first time participant, but my company has been in years past. I really enjoyed how the speakers were well rounded, with multiple topics discussed.

The content was very relevant to what retailers must have top of mind!


Michael Dastugue ’86


Leveraging Financial Strength for Profitable Growth

Ricky Dickson


More Than Just Ice Cream

Nigel Travis

Executive Chairman

Where Do You Find Your Challenge? The Key to Productive Change and Practical Innovation

Rachel Ligtenberg

VP Retail

A Different Kind of Company: How REI Creates Connections and Uses Purpose to Lead a Business

James Starke ’97

SVP, Head of Merchandising

How JCPenney is Sizing Up its Men’s Business to Meet BIG Expectations

Amy Eschliman

SVP of eCommerce

Celebrating Individual Beauty: How Sephora Personalizes Shopping Experiences Across Channels

Kirk Zambetti

VP of Sales


Sunni Goodman

SVP of Communications & CX

Building Relationships: Inspiring Employees to Create Meaningful Moments

Mike Mettler

SVP of Development

Inspire More Life

Gary Magenta

SVP, Chief Change Architect

Change Starts Here

Rebecca Wooters ’93 

Managing Director
Head of Global Cards Customer Experience Digital and Journey Strategy Citi Cards

Using Research to Build Digital Experiences

Don Smith

Managing Director, Chief Analytics Officer

Plug Into the Emotional Power of Loyalty to Supercharge Brand Energy


  • Sponsor Rate

    Includes CRS Corporate Partners & DFW-REA Members

  • Online registration closes Tuesday, October 9 at noon. Onsite registration will be available.

  • General Rate

    Includes retailers & general public

  • Online registration closes Tuesday, October 9 at noon. Onsite registration will be available.



Located in the heart of North Dallas’ shopping district, the 2018 Retailing Summit will be held at the Westin Galleria in Dallas, Texas. An exclusive room block is available online or by calling 972.934.9494.


2018 Sponsors