2016 Retailing Summit
8:45 a.m.
Welcome + opening remarks
8:50 a.m.
PetSmart
Eran Cohen, EVP of Customer Experience
9:35 a.m.
Mizzen+Main
Kevin Lavelle, Founder & CEO
Jen Lavelle, CMO
10:15 a.m.
Break
10:45 a.m.
Marketing Brainology
Michelle Adams, Ph.D., Founder & President
11:25 a.m.
Walmart
Shawn Baldwin, SVP/GMM Produce/Floral/Global Food Sourcing
Fishpeople Seafood
Duncan Berry, Founder & Head of Innovation
12:10 p.m.
Lunch
Sponsored by: BDO
1:15 p.m.
Carter’s
Janet Sherlock, CIO
2:00 p.m.
Panel
“Changing the Game Day Experience”
Dallas Cowboys
Matt O’Neil, VP of Brand & Media
Texas A&M University
Shane Hinckley, Vice President
2:45 p.m.
Breakout Sessions
brierley+partners
“Customer Loyalty in a Digitally Disruptive World”
Jim Sturm, President & Chief Executive Officer with Kristen Dearing, Senior Vice President – Sales, Marketing & Alliances
SapientNitro
“Retail Transformation Imperative: Shopper Expectations in the Digital Age”
Zachary Jean Paradis, VP Experience Strategy, Global Retail Strategy Lead
3:45 p.m.
Break
4:15 p.m.
Tuesday Morning
“Tuesday Morning: The Turnaround Story of a 40 year old off-price retail chain”
Melissa Phillips, President and COO
5:00 p.m.
Networking Reception
Sponsored by: Retail Next
9:00 a.m.
Bridgestone Retail Operations
Damien Harmon, VP of Operations
“Vision 2020”
Re-engineering a 90 year old company to not just transform but perform as an industry leader.
9:45 a.m.
CVS Health
Tony Sheppard, National Manager
“Understanding and Combating Organized Retail Crime”
The session will cover the basics of Organized Retail Crime, focused on professional shoplifting (boosting) and the fencing of retail goods. Guidance will also be provided on what all retailers can do to combat this type of activity.
10:30 a.m.
Break
10:45 a.m.
Samsung
Nick DiCarlo, VP and General Manager of Immersive Products & Virtual Reality
“Redesign your Business: The Coming Revolution of Virtual Reality”
11:30 a.m.
Closing remarks + end
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The Center for Retailing Studies (CRS) at Texas A&M University’s Mays Business School was created in 1983 to meet the demand for highly-educated innovators in the fast-paced world of retail. Since its founding, the Center has become a renowned source of industry knowledge and relevant research that improves business practices. It is also known as one of the nation’s largest and best academic pipelines for developing business leaders for the retail sector skilled in theory, experienced in practice, and ethical in values.
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