2016 Retailing Summit

8:45 a.m.

Welcome + opening remarks

8:50 a.m.


Eran Cohen, EVP of Customer Experience

9:35 a.m.


Kevin Lavelle, Founder & CEO

Jen Lavelle, CMO

10:15 a.m.


10:45 a.m.

Marketing Brainology

Michelle Adams, Ph.D., Founder & President

11:25 a.m.


Shawn Baldwin, SVP/GMM Produce/Floral/Global Food Sourcing

Fishpeople Seafood

Duncan Berry, Founder & Head of Innovation

12:10 p.m.


Sponsored by: BDO

1:15 p.m.


Janet Sherlock, CIO

2:00 p.m.


“Changing the Game Day Experience”

Dallas Cowboys

Matt O’Neil, VP of Brand & Media

Texas A&M University

Shane Hinckley, Vice President

2:45 p.m.

Breakout Sessions


“Customer Loyalty in a Digitally Disruptive World”

Jim Sturm, President & Chief Executive Officer with Kristen Dearing, Senior Vice President – Sales, Marketing & Alliances


“Retail Transformation Imperative: Shopper Expectations in the Digital Age”

Zachary Jean Paradis, VP Experience Strategy, Global Retail Strategy Lead

3:45 p.m.


4:15 p.m.

Tuesday Morning

“Tuesday Morning: The Turnaround Story of a 40 year old off-price retail chain”

Melissa Phillips, President and COO

5:00 p.m.

Networking Reception

Sponsored by: Retail Next

9:00 a.m.

Bridgestone Retail Operations

Damien Harmon, VP of Operations

“Vision 2020”

Re-engineering a 90 year old company to not just transform but perform as an industry leader.

9:45 a.m.

CVS Health

Tony Sheppard, National Manager

“Understanding and Combating Organized Retail Crime”

The session will cover the basics of Organized Retail Crime, focused on professional shoplifting (boosting) and the fencing of retail goods. Guidance will also be provided on what all retailers can do to combat this type of activity.

10:30 a.m.


10:45 a.m.


Nick DiCarlo, VP and General Manager of Immersive Products & Virtual Reality

“Redesign your Business: The Coming Revolution of Virtual Reality”

11:30 a.m.

Closing remarks + end

The Center for Retailing Studies (CRS) at Texas A&M University’s Mays Business School was created in 1983 to meet the demand for highly-educated innovators in the fast-paced world of retail. Since its founding, the Center has become a renowned source of industry knowledge and relevant research that improves business practices. It is also known as one of the nation’s largest and best academic pipelines for developing business leaders for the retail sector skilled in theory, experienced in practice, and ethical in values.



Venue + Hotel